Thank you for choosing TheGreenWealth for your gardening needs. We are committed to providing you with the best products and services. This Shipping Policy outlines important information regarding the shipment of your orders.
- All orders are typically processed within 1-2 business days, excluding weekends and holidays.
- In case of any delays or issues with your order, we will notify you promptly via the contact information provided during checkout.
- We offer various shipping methods to cater to your preferences and location.
- The available shipping options will be displayed during the checkout process, along with their estimated delivery times and costs.
- Please note that the estimated delivery times are calculated from the date of order processing.
- We currently ship within the DELHI/NCR.
- We do not offer National shipping at this time, but we are working towards expanding our reach in the future.
- Shipping costs are determined based on the selected shipping method, package weight, and destination.
- The exact shipping cost for your order will be displayed during the checkout process before you finalize your purchase.
- Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package.
- You can use the tracking number to monitor the status and location of your shipment.
- The delivery time may vary depending on the shipping method and your location.
- Please note that unforeseen circumstances, such as weather conditions or carrier delays, may affect the delivery time. We appreciate your understanding in such cases.
Order Updates and Communication:
- We will keep you informed about the status of your order via email or SMS notifications.
- Feel free to reach out to our customer support team if you have any questions or concerns regarding your order or shipment.
Order Modifications or Cancellations:
- If you need to modify or cancel your order, please contact our customer support team as soon as possible.
- Once an order has been processed and shipped, modifications or cancellations may not be possible. However, we will do our best to assist you.
Damaged or Lost Packages:
- In the rare event that your package arrives damaged or is lost during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We appreciate your support and look forward to serving you at TheGreenWealth. Happy gardening!